NEW CONTRACT **** HUWAEI NOVA!!!!!!!! BEWARE CONSUMERS BEWARE OF VODACOM

I hereby wish to express my utmost disgust towards VODACOM, this is not my 1st review, regarding service delivery as well as damaged goods. In March this year I upgraded online to a Huwaei nova, the deal included 1 year free insurance, a talk band, as well as 10GB data x 3 months..I wrote a review last month, and the consultant Dominique promised me 10GB x 3 months as per the vodacom adverti*****t ON 05.09.17 REF: EC-0CU0-202L96. He loaded it the same day, but at the start of this month I haven't received the other 10GB as promised by Dominique. I don't get any response when I sent an email to *** EMPTY PROMISES ARE THESE JUST TO GET CUSTOMERS OFF THEIR BACK??????????? Secondly, 8 days ago I called vodacom to advise them that my screen had accidental damage to the one end, which I couldn't understand as it was fitted with a tempered glass cover as well as the cover at the back that came with the phone.. Anyway they referred me to the local vodashop to have it send back for repairs. No feedback from vodacom at all. I enquired about my phone yesterday, and was only then informed that they've received a quotation, to my astonishment I asked what for, the guy just said for a replacement unit...................... I mean seriously??????????????????????????? The phone is under warranty, has 1 year screen insurance, I've only had the phone for 5 months....................................................WHY DO I HAVE TO PAY FOR A REPLACEMENT UNIT IF MY PHONE WORKED PERFECTLY WELL?????????????????? I UPGRADED ON 28 MARCH 2017, SHANDRé ASSISTED ME, AND THE REFERENCE GIVEN TO ME WAS: 1-186 ********** 0THERE WAS NOTHING WRONG WITH MY PHONE, ACCEPT FOR THE CHIP ON THE SCREEN......................................................I REQUIRE URGENT FEEDBACK, AND I WANT MY PHONE SORTED OUT, AND I AM NOT PREPARED TO PAY FOR ANY REPLACEMENT UNIT IF MY PHONE IS STILL UNDER WARRANTY, MY GOODNESS THE PHONE IS PRACTICALLY STILL NEW.....................