New Contract, Phone Delivery
<p>I took up a new contract that i was excited about with Vodacom, on the 19th got told ill receive my phone within 3 business days, after 3 business days i called in they told me, i will received the phone on that day or the following. i did not received the phone on the 4th day, i continued with the wait untill the lady called me from the delivery company Rams or something,on 5th day she told me my phone is on the way. i still ddnt receive it on the 6th day, now its the 26th and a weekend i am going away without my new phone. i think there are service providers where i can get a phone same day. i am really disappointed. now i have to go throw other networks. mxm</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Thabang,
We are unable to reach you and correspondence was sent via email.
Regards,
Cassandra
Dear Thabang,
We are unable to reach you and correspondence was sent via email.
Regards,
Cassandra
