1 reviews | Active since Jun 2010
NEW CONTRACT PHONE DELETED ON THE SYSTEM
I app**** for two phones online for me and my husband, two S4mini.They were both approved and I confirm the order but now I'm being told to wait for 60 days when I already waited for two weeks because they did not have an order for the Blue S4mini.What makes me angry is that I phoned them wanting to find out when am I getting my phone and I was told it was discontinued and my order was cancelled. No one informed me as the customer<br> I was told that they were going to do another application to see if I can get a phone in the same range, now I'm being told to wait for 60 days. Now how do I convey that massage to my husband when he is waiting for his phone for a week now. The order number for the phones is as follows :Y*** and Y***(received).<br> I'm really not happy with this service as the Vodacom loyal customer I'm not treated fairly. Please investigate and get me a phone or we can cancel all these phones.<br> <br>
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
