New contract- pathetic! Avoid Vodacom!

<p>I tried to take out a new contract via the Iphone store in Mall of Africa.. the contract was not done correctly and had to be cancelled. I was told the cancellation was done. When I tried to reapply my application was denied as I exceeded the number of lines I can have.. this is when I realised tbe first contract was never cancelled. I tried phoning customer services who say there is nothing under my ID number and the dealership has to request cancellation. The iphone store says it has been cancelled and has the confirmation of cancellation. I told them Vodacom does not have the cancellation. I have now been billed and have no phone or access to any services.. I don't know where to go from here. I need this contract cancelled and my money refunded. I strongly advise vodacom does not allow the I store to sell their contracts as they dont know what they doing.. for information I have taken out a contract at MTN and received top notch service.. and they have stock of the phone I wanted. I have a feeling getting this cancellationhttp://www.fedex.com/Tracking?tracknumbers= ********** 01635 processed is going to be a mission! Please help! I feel this is greatly unfair as I have no phone and no sim!</p>