New Contract - P20 Lite

I am first time Vodacom Contract Holder and I have to say that my experience thus far was very smooth, from applying for a contract to getting the phone delivered etc.

However I have to express my disappointment in the following: I have a prepaid Vodacom Sim that I cannot use in a phone that has dual sim capabilities because Vodacom has disabled the feature in the firmware of the device I now have to carry around 2 phones so that I can be contacted and make use of any data on the contract. if Vodacom does not want its customers to make use of the dual sim capabilities then Vodacom should not sell any device that has the ability to make use of the dual sim capabilities. This is the reason why customers buy these types of phones!

The phone is capable of servicing two Vodacom Sims at the same time, please have this enabled on the phone or should I just return the phone and cancel the contract and move to another network as there are other networks which leave the feature enabled on the phones.