New Contract??? not sure anymore

I tried to open a new contract with Vodacom. Contract was approved, and phone sent via courier. Courier messed up, and resulted in contract being cancelled. Since 06/12/23, I called everyday trying to get a new contract, without any luck, noe, I cannot get through to Vodacom online as they have marked my number as high call volumes - possible *****ulent activity. The last persons I spoke to was Lwazi Langa and Nokulunga Kumalo, they promised to come back to me AT 08H00 11/12/23, to conclude a new contract....still waiting. After promises from Jechnia Mathe as well. Lastly to mention, Luyanda Ndlovu gave me possibly the worst service, not listening and getting "rid" of me as fast as possible by transferring to incorrect dept.