New contract, no airtime, no help

<p>My new contract started yesterday, but I was not allocated airtime. I have been calling since yesterday morning, and have been told it would be sorted out. I call different departments, get redirected, and re-redirected. No one seems to be able to assist. How is that possible?</p> <p> </p> <p>I have been a Vodacom customer for years and years, and have never missed a payment. I considered moving providers, but now I regret staying with Vodacom.</p>