LJ
Le-zette Jacobs

1 reviews | Active since Oct 2014

24 Nov 2016, 15:07

New contract no activattion 1 WEEK already

<p>Got a new contract last week, phoned every day to query why it hasn't been activated yet? Phoned 3 times every day, no activation still. </p>

0
Replies (2)
Vodacom
Vodacom's reply24 Nov 2016, 16:00
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply25 Nov 2016, 09:31
Official

Dear Customer

We apologise for the inconvenience caused.

We have requested that the Sales Support Team contact you with feedback.

Regards

RoderiqueLategan