PS
Pankaj S

1 reviews | Active since May 2018

07 Oct 2019, 11:31

New contract issues regarding porting number and no stock

What is the use of advertising plans and products if you don't have stock. I signed up contract 2 weeks ago for red professional account with 46 watch and samsung note 10 plus. It took almost a week to port my old number into vodacom number. Now I am waiting for watch. Dealership is saying their is no stock. What do you get by fooling us and so much mental harassment? If possible cancel my contract I don't like your service at all.

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Replies (1)
Vodacom
Vodacom's reply07 Oct 2019, 12:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team