New contract issues

Item: Vodacom
Rating: 1
Author: Tarusha

Hi, trying to incept new contract and port number. Been vetted and contract details given and now no one is calling me to port my number and incept contract.

Helpful (0)

Replies (4)

Vodacom's replyOfficial

04 Oct 2024, 12:06

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team

Vodacom's reply04 Oct 2024, 12:06

Official

Tarusha's updateReviewer Update

07 Oct 2024, 09:03

Good day

Still awaiting call back.

Thanks

Tarusha's update07 Oct 2024, 09:03

Reviewer Update

Good day

Still awaiting call back.

Thanks

Tarusha's updateReviewer Update

09 Oct 2024, 11:23

Good day

Spoke to Vergi and he assisted to resolve this issue, but no one from Vodacom has contacted me to incept the contact.

Can someone please assist in resolving this matter.

Thanks

Tarusha's update09 Oct 2024, 11:23

Reviewer Update

Good day

Spoke to Vergi and he assisted to resolve this issue, but no one from Vodacom has contacted me to incept the contact.

Can someone please assist in resolving this matter.

Thanks

Tarusha's updateReviewer Update

21 Oct 2024, 08:56

Thank you Fergi for the excellent service and in resolving my issues.

Tarusha's update21 Oct 2024, 08:56

Reviewer Update

Thank you Fergi for the excellent service and in resolving my issues.