1 reviews | Active since Mar 2009
<p>I called Vodacom on the 11th of June to take out contracts for my kids, I had terminated the kids contracts with Cell C.<br />On completion I was advised of a three to five day delivery.<br />Today is the 20 June and still no delivery. When I call to find out what is going on, I am advised that they have no stock and will deliver once they have stock, This is an issue, no one ever notified me that there will be a delay. I was not informed at any stage that there was a stock issue.<br />Had I known this I would have kept the contracts with Cell C. I am in the process of moving all our contracts to Vodacom, after this I think I will rather leave them with cell C and as soon as my contract is due for renewal, I will cancel and move it to Cell C.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Missed a phone call from them, left a voice mail and well well no attempt further
Missed a phone call from them, left a voice mail and well well no attempt further
Dear Customer,
As discussed, we have assisted with your query.
Regards
TS
Vodacom Consumer Website team
Best regards,
Dear Customer,
As discussed, we have assisted with your query.
Regards
TS
Vodacom Consumer Website team
Best regards,
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