New contract instead of porting old number mixup !

Item: Vodacom
Rating: 2
Author: mike B

I recently opened a Vodacom account and stipulated that i needed my old number ported across to the new contract. I have now been issued a new contract with a new number and nobody at Vodacom seems to be able to rectify the problem. All i want is my number ported to my new contract. Why is this such a difficult thing to do ?

Helpful (0)

Replies (1)

Vodacom's replyOfficial

15 May 2015, 13:39

Hello mikebarbs,

Thank you for making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team

Vodacom's reply15 May 2015, 13:39

Official

Hello mikebarbs,

Thank you for making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team