New Contract in stock online, got an SMS saying it is out of stock.........................

I am very disappointed at the moment........

I app**** for a cellphone contract on Tuesday 16 March, which was approved immediately. Got an SMS saying someone will contact me to confirm my order, no one has called me since. I have been calling everyday to follow up with them just to hear that I need to wait for the call. I called today and was told that I would only receive the phone next week, no it is out of stock. What about the 2 to 5 day delivery.....

Now I received an SMS saying that the device I app**** for is currently out of stock. IT WAS IN STOCK ONLINE WHEN I APP**** AND STILL SHOWS IN STOCK ONLINE..

Could someone please help me understand this because I am going to lose my ****!!!

I need the phone urgently as I am starting a new job soon.. How can I resolve this matter ASAP

I was hoping on getting my phone before the weekend.