BM
Bathabile M

1 reviews | Active since Oct 2012

11 Jul 2025, 16:06

NEW CONTRACT - DISGUSTING SERVICE - SKYNET DELIVERY

What a horrible experience and my contract hasn't even started.. New contract, everything was done, next thing I'm told the system on it's own voluntarily cancelled the contract and it had to be re-done again.. And I would be the one contacting vodacom on feedback etc, instead I was told, go to a vodacom store, which I refuse to.. Its been and package has not been 1 week, SkyNet is unreacheable, your other useless and from the reviews I might get the package after 3months, clearly Did you know that Telkom took 48hours to open and finalise my other contract, why I decided to go to Vodacom baffles me... Wish I could just cancel this whole thing and go else.. This was an emergency, look at me now, without a phone and still waiting.. PATHETIC

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Replies (1)
Vodacom
Vodacom's reply12 Jul 2025, 08:06
Official
 Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team