SM
Sello M
1 reviews | Active since Jan 2023
21 Nov 2024, 17:36
New contract denied.
This is disappointing, I did a sim swipe at vodacom store this month and now I can't apply for a new contract online because of their bull**** policy, excuse my language. I have to wait 3 months to apply for a new contract online without been ***** when they can easily identify my account. Once all my contract end, I am not doing business with Vodacom again and plus their poor internet network shall not be missed.
Kind regards Used to be loyal customer to vodacom
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
22 Nov 2024, 08:01Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply22 Nov 2024, 08:01
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
