SM
Sello M

1 reviews | Active since Jan 2023

21 Nov 2024, 17:36

New contract denied.

This is disappointing, I did a sim swipe at vodacom store this month and now I can't apply for a new contract online because of their bull**** policy, excuse my language. I have to wait 3 months to apply for a new contract online without been ***** when they can easily identify my account. Once all my contract end, I am not doing business with Vodacom again and plus their poor internet network shall not be missed.

Kind regards Used to be loyal customer to vodacom

0
Replies (1)
Vodacom
Vodacom's reply22 Nov 2024, 08:01
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team