GU
GEINRAJEE U

1 reviews | Active since Aug 2011

22 May 2015, 09:57

NEW CONTRACT DECLINED BUT YOU OWE ME MONEY.

I cancelled a contract because of endless problems I faced with a smart tab,it could not register the micro sim<br> and after many calls the contract devices were picked after a month.Contract was cancelled on 15/05/15.<br> This contract was taken on the phone with mondo mobile<br> I am still waiting for a reversal payment to me<br> I app**** for another contract from game,the x2 smart tab for R99.and my application was declined.reason is that my account is in arrears.<br> Vodocom,you owe me money not the other way around,please get your house in order before you tarnish my credit standings.<br> I bring to your notice again that I am waiting for a reverse payment and a confirmation that there is no outstanding amount owing

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Replies (1)
Vodacom
Vodacom's reply22 May 2015, 11:50
Official
Hello nysa@t,

Thank you for making us aware of your complaint

A consultant will make contact with you in due course to assist with your query.

Kind regards,
Consumer Website Team