New contract activation.

Hi All, <br> I recently purchased a contract phone on the Vodacom Website. I received my mobile and call the After Sales contact centre and staff member there messed up my contract, activating it on the wrong number and sending me back and forth to the store, any way. I call in and got hold of Pontsho Motaung i explained my issue to her and she gladly assisted. She listened to my issues, gave me time to speak and vent then did some investigation and informed me she will fix this problem. Not long she called me back and said she will transfer all my data from my pre-paid account to my contract and it will be activated in a few hours. She kept me informed and dealt with the issue in a professional manner. Thank you Pontsho Motaung, Vodacom need more staff members like you. Hope your team leader gives you half day off. Have a great day.