1 reviews | Active since May 2017
<p>I app**** for a new contract,last week Tuesday then when i called for the update this week monday they said my contract has been chancelled,then reapp**** .Tuesday i got a call from verification section and told me that i will get the sms confirming my track number which i did not get,then today when i called they did give me the tracking number and the number to call so that i can track my phone,when i do call RAM they saying the number provided by vodacom its not the correct one and the address,so i need to call vodacom to rectify that,then i called vodacom and took me about 20 min to get them, when i do i was transfered non stop,from one section to another ,when i finaly get the correct one,they told me that the system is down,they cannot assist me i should call in an hour. </p> <p>im totally not happy with the service as they keep taking wrong information and not updating me as im the one who always contact them.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good day,
As per our e-mail communication, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
R. Maart
Best regards,
Good day,
As per our e-mail communication, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
R. Maart
Best regards,
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