1 reviews | Active since Mar 2015
<p>I app**** for a new Contract. My application was declined. I asked them why and they told me that I don't meet their minimum credit criteria. I bought a car last year november, how is it that I can get a vehicle loan from Wesbank and not open a vodacom account. They told me they will do a review and an investigation on what the reasons are for being declined. 2days later , no feedback, spoke to a new consultant today, he cancelled the initial order and tried to put through a new order. this messed up the entire process (investigation). This is really pathetic and all I'm still getting from them is I do not meet the minimum requirements</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Willem,
Feedback has been provided.
Regards,
Cassandra
Best regards,
Dear Willem,
Feedback has been provided.
Regards,
Cassandra
Best regards,
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