new contract
<p>Vodacom contacted me on 25 November and sold me a Wi Fi contract. To date my simcard is not activated as yet. I phone every 3 days as they promise me 72 hours every time. When I ask for a reference number I get told they are unable to provide me with a reference number. They also do not have a manager or supervisor on duty. How pathetic! I've been with Vodacom for 10 years plus. This is the worst service I have received in this 10 years. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Hi Vodacom,
I have to compliment you on your service. Actually I can't complain about the service as I don't receive service from you. It's now 6 days and 3 phonecalls later, still no reply and no connection.
Hi Vodacom,
I have to compliment you on your service. Actually I can't complain about the service as I don't receive service from you. It's now 6 days and 3 phonecalls later, still no reply and no connection.
Still no reply from Vodacom and still not activated!!!
Still no reply from Vodacom and still not activated!!!