KL
Kholofelo L
1 reviews | Active since Jan 2018
26 Jan 2018, 10:48
New contract
I contacted Vodacom to perform an upgrade on the following number ********** 950.but a new contract was opened on ********** for R299 on the 30/08/2017 .I have done an affidavit to dispute and sent it to ********** .i have not received any response from Vodacom,I am not in a financial position to pay for the contact is too expensive.
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Replies (2)
Vodacom's replyOfficial
26 Jan 2018, 11:01Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply26 Jan 2018, 11:01
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
21 Feb 2018, 07:20Good day Kholofelo,
We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply21 Feb 2018, 07:20
Official
Good day Kholofelo,
We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Vodacom Consumer Website Team
Best regards,