1 reviews | Active since Sept 2013
new contract
I am very upset and disappointed. I took out a new contract on 8 Aug. Today is 10 Aug and I'm still not connected to the Vodacom network. My application was approved on 8 Aug, email ***. I app**** for this contract as it was urgently needed over the long weekend. Had I known Vodacom would lie and promise me I'd be connected within 2 hours, make me sign on the dotted line, then FAIL to deliver yet 2 days later, I would definately have gone and given my busines to one of the other providers. I have spoken to several consultants and the general attitude is \sorry for you ma'am you have to wait till Tuesday as there is no one to help you". This is unacceptable and leaves a bitter taste in my mouth. Wonder how much it will cost to cancel a contract that was never activated in the first place. Seeing as I really needed to make use of the phone over the long weekend. I am DISGUSTED with vodacom. """
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
