1 reviews | Active since Jul 2016

27 Jul 2016, 12:05

New Contract 10GB once off

<p>I recently renewed my contract with vodacom and i took the deal where they advertised 10GB once off data. How awesome (not). Apparently it is for 1 month only. Not included in the adverti*****t. And when you mail to ask for asistance they phone you back and tell you bascially to sort it out yourself. Why have a call center when you can't assist anyone. It really is pathetic. I would not have taken the contract if the bundle was for only one month. These companies really don't care about their clients. I will cancel my vodacom contract when it is done. I will not stay with them.</p>

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Replies (1)
Vodacom
Vodacom's reply27 Jul 2016, 13:26
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team