AH
ALICE H

1 reviews | Active since Apr 2010

07 Jun 2015, 13:43

New contract

I ordered my contract phone via the internet. It was the Smart Tab 3G, 2 phones for R149 a month I went to the store and could only Rica 1 and was told I would have to phone Vodacom re the other sim. I did just that and was told to go ba k to vodacom as they could not help. I then asked for a supervisor. I was told that the sim does not exist and I must go back to RAM who delivered my parcel. I asked how were they going to help as they just deliver it. I was then told by Gomotso to go the HELLO PETER to sort out then problem..... I cannot believe the attitude arrogance of the man!!! He was just not prepared to help and that for a supervisor. I dont think I want these contract and my other contract will be going over to CELL C with a smile

0
Replies (1)
Vodacom
Vodacom's reply09 Jun 2015, 11:29
Official
Hello Alicat2802,

We are currently investigating this matter and will update you regarding.

Please accept our sincere apology for any inconvenience caused.

Kind regards
Vodacom Consumer Websites

Best regards,