DS
Donavon S

1 reviews | Active since Aug 2021

07 Sept 2021, 12:19

NEW CONTACT APPLICATION. VODABULL****.

I hate this company, they are so far up their own asses they can see the fillings on their own back teeth. I app**** for a contract 2 to 3 weeks ago (Online) and its not exactly a cheap contract that I am after with a commitment that I would receive a call within 24 hours. NO ONE has bothered to call me and when I phone the call center, the waiting time on the call is ridiculous to say the least and the contact center agents seemed uninterested in doing business to a point where I just put the phone down in the middle of my application. This is a massive company, with all the resources in the world. if only gave a **** about your clients it would be once of the best....such a pity, 5 years ago this company was the best to a point where I would argue with others about using any other service provider but now all I hope for is for another provider to overtake and become the monopoly holder for cellphone contracts and service and put this pathetic excuse which some refer to as a "service provider" in its grave. GET ****ED VODACOM!!! I'd rather use smoke signals to communicate with others than take a contract with you.

0
Replies (2)
Vodacom
Vodacom's reply07 Sept 2021, 14:04
Official
 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
DS
Donavon S's update07 Sept 2021, 14:42
Reviewer Update
Listen, mate.

I dont think your employee's/call centre agents know how to use the phone, SMS or WhatsApp, so I'm not at all worried about ****s which is ironic as you guys are the one supplying clients with smart phones etc.

Don't bother contacting me. I wouldn't take a contract with you if gave it to me for free.

Good luck to you and the great service provided by your company.