CV
Cameron V

1 reviews | Active since Jun 2015

17 Oct 2016, 10:46

NEW CLIENT TO VODACOM AND ONLY RECEIVED EMPTY PROMISES

<p>I cancelled my contract with Cell C and moved over to Vodacom as my friend suggested it being the best Network.</p> <p> </p> <p>From day one of my approval I have battled, no stock then change of rates for my package etc etc.</p> <p>None the less, I waited. I have now had my contract with you for over a week now and I have still not received my data for the month. After many calls etc I got my top up airtime, but no data. I told the sales guy who signed me up to ensure there is a monthly 2GB data bundle active on my contract.</p> <p> </p> <p>To this day, there is no data and this is annoying me. Makes me wonder if I made the right move. i know I have time to cancel this so best Vodacom shows me how they will fix this and their service!</p>

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Replies (1)
Vodacom
Vodacom's reply17 Oct 2016, 10:48
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team