1 reviews | Active since Jun 2015
NEW CLIENT TO VODACOM AND ONLY RECEIVED EMPTY PROMISES
<p>I cancelled my contract with Cell C and moved over to Vodacom as my friend suggested it being the best Network.</p> <p> </p> <p>From day one of my approval I have battled, no stock then change of rates for my package etc etc.</p> <p>None the less, I waited. I have now had my contract with you for over a week now and I have still not received my data for the month. After many calls etc I got my top up airtime, but no data. I told the sales guy who signed me up to ensure there is a monthly 2GB data bundle active on my contract.</p> <p> </p> <p>To this day, there is no data and this is annoying me. Makes me wonder if I made the right move. i know I have time to cancel this so best Vodacom shows me how they will fix this and their service!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
