1 reviews | Active since May 2012
New Client Terrible Service
Hi there
I have recently app**** for fiber connection and after 14 days I have not heard anything. Upon inquiry the sales team just ignored me and refused to help and refused to answer emails.
Now I am struggling to cancel the Sales Order. .... Again terrible service.
If you have any option - do NOT go through Vodacom for your Fiber.
Delfox
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Douw
Please note feedback has been sent to you via email.
Regards,
RJ
Dear Douw
Please note feedback has been sent to you via email.
Regards,
RJ