LW
Lameez W

1 reviews | Active since Apr 2017

26 Apr 2017, 11:51

New Cellphone contracted ordered 13 April 2015 still not delivered

<p>UTTERLY GUTTED. Ordered cellphone 13 April 2017, promised delivery since 15April. todayis 26th April, I still dont have my phone after several phone calls and emails</p> <p> </p>

0
Replies (2)
Vodacom
Vodacom's reply26 Apr 2017, 12:21
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply27 Apr 2017, 10:27
Official

Good day Lameez,

Kindly be advised that our records reflect that your device was delivered yesterday. We apologise for any inconvenience caused.

Regards,
R. Maart