New Cellphone Contract

<p>On the 8th of this month I went to a Vodacom shop at Kolodane to activate a new contract. On the 24th I got a message that said my debit order bounced, when I called customer centre they said it's a debit order that when off on the 20th because 48 hours of activating the account the first debit order must go off now theres a penalty fee 100 added on the amount owed then on the 28th the I called account asking why till this time a debit order hasn't gone off they said no go to the nearest Fnb or Standard Bank to make a deposit then they gave me this number I ********** to use then that was done but later that day a debit order went off again when I called them today they say they can't see my payment I made yesterday only their debit order they said I must send proof to ********** but when I called to see if they received it I was transfered to accounts department where I hold for more than 30 min and the machine ended up sending me to the introduction. I want to know what happened to my money and I want it back. </p>