1 reviews | Active since Jul 2016
New Cell Phone Contract
<p>I took out a new cell phone contract with Vodacom last Saturday, 23 July 2016. In store I was told it would take between 2 to 24 hours for activation. I am now on day 4 and no activation yet. I have never met any company that have such a bunch of *********** and untrained staff working for them both at branch & call centre / H/O level!!!. I phoned the branch and they tell me H/O is responsible to activate, & H/O then in return tells me the branch is responsible!!!!, why is it SO DIFFICULT TO GET A SIM CARD ACTIVATED???, this is surely their daily job description........</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
