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Aileen D

1 reviews | Active since Jun 2014

04 May 2016, 11:15

NEW C3D SYSTEM

I would like to request that all my contract numbers be put back onto the old system, as your new C3D System is never up and running always down. I would also like to complain about the branch manager at greenstone Vodacom shop, I do not know her name she has taken over from Victor, she knows absolutely nothing, when we were there she was told to put up signs about the C3D System being down, she put up one right in the back of the store, she also told me that she would get someone to call me back , never happened as she left to go home. I do not want to stay on this new system which is never working so please put my contract back on the old system, not tomorrow not the day after should have already been done.

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Replies (1)
Vodacom
Vodacom's reply04 May 2016, 13:11
Official

Dear Customer,

Thank you for making us aware of your complaint.

Please note that a consultant will make contact with you in due course to assist with your query.

Regards,
Vodacom Consumer Website Team

Best regards,