New business - terrible service

New business - opened up a business account with Vodacom in June., with the sales lady Alexis Pillay. With back and forth communication, finally manged to get my account open after a month and move lines to vodacom. Move numbers from other service providers to vodacom and did upgrades after a month we realised the 600 minutes we chose was too little. After speaking to her on numerous occasions, as well as email correspondence I was told the only way is to move to the cheapest unlimited voice package which is R1779 per month. This only took place in Sep 21 as it went back and forth. Finally done with 2 lines and another still go but was told that could only be done 1 November 2021. A week later I received a call from Bronwyn from Vodacom, explaining that I could have chosen a cheaper package of R1299 per month unlimited as that is the cheapest package and has been available for migration for a few months, she sent an email with this info, which I sent to Alexis, a week later still no response from anyone at Vodacom. I decided to go to Vodacom head office on the 14-10-21 ref:A2-OW4T-6FN13Y the guy I spoke to assist me in getting this escalated and I was told someone would email me by the 18th. Got an email on the 15th from Afsana Osman, giving me a migration cost to move to the lower package of R1299 even though this was said to Alexis, the guy at Vodacom and the consultant that called to asked about my rating when I visited Vodacom. Why am I paying to change my package when this should have been offered the first time i asked? Why was I continously told that the cheapest package is R1779 and then another consultant Bronwyn calls to say they are other options??? My query was closed when i got the email From Afsana even though I had no feedback I have sent 4 emails since the 15th.

Am I going to get a response from Vodacom or would you like us to take our business else where? Clearly you guys are not interested in our small business nor are here to assist us.

Can someone with some knowledge get back to me urgently!!