New App Sucks Big Time

Item: Vodacom
Rating: 1
Author: Saul S

their new stupid app requires a valdation code, it doesn't ever send teh validation code.

Helpful (0)

Replies (2)

Saul S's updateReviewer Update

12 Jul 2024, 10:50

I spoke to Tobi agent who said they can't help me i must email cusotmer care, so i did, and i got a message saying it was passed to a tobi agent. wtaf

Saul S's update12 Jul 2024, 10:50

Reviewer Update

I spoke to Tobi agent who said they can't help me i must email cusotmer care, so i did, and i got a message saying it was passed to a tobi agent. wtaf

Vodacom's replyOfficial

12 Jul 2024, 12:25

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply12 Jul 2024, 12:25

Official