SM
Simphiwe M
1 reviews | Active since Jul 2018
02 May 2019, 10:21
New
Upgraded my contract and got an additional phone on promotion. I cant see who is calling me on this new number. I have diverted all my calls to this phone and now i answer calls blindly.
I've logged 4 calls already to vodacom and still nothing. on top of it i have to pay R10 each month for 24 months for this to be activated and its still not working.
Very disappointing. very disappointing in deed.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
02 May 2019, 11:00Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply02 May 2019, 11:00
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
02 May 2019, 13:56 Dear Simphiwe
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further.
Vodacom Consumer Website Team
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further.
Vodacom Consumer Website Team
Best regards,
Vodacom's reply02 May 2019, 13:56
Official
Dear Simphiwe
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further.
Vodacom Consumer Website Team
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further.
Vodacom Consumer Website Team
Best regards,