Never use Vodacom rather go to MTN better service

Item: Vodacom
Rating: 1
Author: Marietjie M

If I can give zero stars I would.

I phoned in September to put in my cancellation which is end of October. Spoke to a lady named Maley Ref: *** This contract number would have been switched over to prepaid, end of Sept I would pay R700 and end of Oct R18 and as of 1Nov no more payments... Vodacom still deducted!!!!!!!

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Replies (1)

Vodacom's replyOfficial

02 Nov 2023, 07:42

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply02 Nov 2023, 07:42

Official