1 reviews | Active since Dec 2017
Never Use Vodacom Online Service
It has been almost two weeks since applying and approval of a new contract from Vodacom Online. Worst possible service from any provider ever received. Next day delivery is not a possibility, as promised on their site, as it seems there is always a internal error which is unexplainable from their call center. First they promised delivery last week Thursday and they did not show up. Called and there was a warehousing problem but delivery will be Friday. Friday came and gone and no delivery from Vodacom. Called the call center and another error accrued. And delivery would be definitely on Tuesday as per Ashley from the Call center. Yet another internal error and there will be no delivery for the remainder on this week and we need to call back next week as they can not provide any feedback or estimated date or time for delivery. Kindly note that you need to stay put from 8-5 to wait for delivery. No further feedback received. Rude staff. Very disappointed from this service. Would not recommend this to anyone!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
