Never use vodacom for fibre

Absolutely pathetic service from vodacom. I logged a ticket on Friday the 7th March at 2pm. They tried to assist via call but said a technician would need to come out. I called twice everyday and nobody came out. Eventually Friday the 14th I had to pay a private person R900 to come fix the fibre. All of a sudden vodacom sends an email stating it's fixed yet they did nothing and I had to insure the cost. I had no fibre for an entire week. Everyday they said they would escalate it but it never was. I am now canceling my contract with vodacom as they are useless. They couldn't even send a message, email or call to give us an update. If you check the records I called everyday wasting so much of my airtime. I will never use vodacom again.