Never Use Vodacom Fibre Services
Please do yourself a favor and NEVER use Vodacom's Intermittent Fibre Service. We have been struggling to cancel this subscription to this service for the last 4 months due to the fact that we had to relocate. Vodacom Customer Care is absolutely pathetic. We have spent so much time trying to resolve this, we have decided to cancel all payments due to Vodacom as they simply do not respond. We have sent written notices to the Head Office as well as many customer service center staff members.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
