LM
Lebogang M
1 reviews | Active since Aug 2015
17 May 2023, 15:09
Never use Vodacom Fibre.
I logged a called on the 04 May to inform Vodacom Fibre that my internet is down and I was told turnaround time is 2-3days. ***-078470 || 175BRK110523 no body calls me for Feedback for 2 weeks I keep calling and they keep telling me they are escalate my call and this is the matter of open serve.
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Vodacom's replyOfficial
18 May 2023, 07:38Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 May 2023, 07:38
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team