RJ
Ruan J

1 reviews | Active since Sept 2025

11 May 2026, 12:10

Never use Vodacom

Non existing customer service. Everytime we have an power outage, the signal from vodacom cuts out completly to the entire town. When trying to get hold of Vodacom, all numbers leads to Tobby, Vodacos usess bot that cant solve any problems or guide you to a consultant.

0
Replies (4)
RJ
Ruan J's update11 May 2026, 12:28
Reviewer Update
Looking forward to hearing from you within 5 - 7 Business years.
Vodacom
Vodacom's reply11 May 2026, 14:13
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
Vodacom
Vodacom's reply12 May 2026, 07:26
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
Vodacom Consumer Website Team
RJ
Ruan J's update13 May 2026, 11:01
Reviewer Update
A few days later and no contact from Vodacom to assist me outsite the Hallopeter application.