NEVER USE VODACOM

<p>what a shocking service provider!!!! Because their costs are ridiculous and data just seems to disappear, I decided to pay up my contract and move to Cell C in January. I was sent a quote by Vodacom to settle my contract which I then did. I asked the woman at the Vodashop how to let Vodacom know that I had paid up my contract and she said they will know. Well, it appears they don't know. I took my number away from them and they simply created a ghost number and continued billing me for the contract. I contacted them in March to investigate and was told they can see the contract was cancelled and they would reverse the debit order. This didn't happen. I contacted them again in April when they debited my bank account again for the amount and after speaking to 7 different people in various departments I was told that I had to send the receipt where I paid up the contract even though the amount reflects on my statement. it appears that they don't even trust their statements. I had to go back to the Vodashop and get a reprint of the receipt. I attached my statement as well as the receipt to an email and explained the whole situation saying that I would not pay for the 2 other contracts I have with them until they had sorted out my account. that was in April. now, the beggining of May, I once again receive an account for this contract. I phoned Vodacom but, as usual the person you speak to can't help you and has to transfer you to another department where the line rings and no one picks up!!!!! AND I get told if I am cut off I must phone again on another number!!! FORGET IT!!! the most *********** people. I cannot wait to cancel my remaining 2 contracts with them and take my business to Cell C. they have been nothing but a pleasure to deal with. I guess I can wait til hell freezes over if I expect anyone with some sense to contact me from Vodacom to sort this out.</p>