1 reviews | Active since Dec 2014
NEVER USE VODACOM!!!!!!
I placed a previous post regarding a contract, after being charged for R6000 data fees (which I was not liable for, it was supposed to be blocked on the contract) etc etc etc etc. I paid the account that we agreed upon, and reinstated the number, one month goes by and all is well, paid the connection fee etc. This month I see my account has been debited with R700 (funny as I even went as far as selecting a lower package to ensure that this does not happen again - the phone is for my son), and we have fee wifi at home. I call them and this is what I am told, low and behold now after almost 1 year into the contract, I have a laptop which I am now paying for too monthly ***????? I wish the correct people would be employed to do the work!!! I have now cancelled my debit order with Vodacom (will wait and see if that happens), I am going to the bank to reverse that debit order, and I will now pay them monthly. I cant wait for this contract to end, I WILL NEVER USE VODACOM OR RECOMMEND THEM TO ANYONE, NOT EVEN MY WORST ENEMY!!!
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
