oB
oliver B
1 reviews | Active since Sept 2013
10 Dec 2021, 13:35
***NEVER USE VODABUCKS APP TO BUY ANYTHING!!!
***NEVER USE VODABUCKS APP TO BUY ANYTHING!!! Vodabucks shop on VODACOM app.
Ordered a gym bag, never got an SMS with link to buy it. Phoned in to get link few days later. Used link they sent, but product no longer exists. Phoned in 3 more times to get to right person. Took 15 mins to cancel the order on phone. Refund will take 7-14 days. Horrible stuff ... its like internet shopping from early 2000's.
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Vodacom's replyOfficial
10 Dec 2021, 14:04Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Dec 2021, 14:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team