EVZ
Esther Van Zyl-Nothnagel

1 reviews | Active since Jan 2018

23 Aug 2021, 11:19

Never upgrade online

After my last review, Sybel from Vodacom contacted me and said she would ask her manager to reverse the contract then she would get back to me within 48 hours so we could switch to the right contract. Needless to say, there was no response.

0
Replies (1)
Vodacom
Vodacom's reply23 Aug 2021, 12:37
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team