NEVER UPGRADE ON THE PHONE.

Free advise: NEVER UPGRADE ANYTHING ON THE PHONE. That lady's that call you lie about 95% of everything she says. Nov 2022, I upgrade 3 of my contracts on the phone I told her that the one I do not want to upgrade but she convinced me that for only R20 pm she will send me a Samsung (cheap) phone witch I can keep for a spare phone. My payment on that contract was 229 pm the payment now is 425 that is a bit more than 20, I think. Then she promised me a gift voucher because I am a VIP Client for 22 years. When I inquire about it, I was told that I first have to pay for 3 months then I will receive it. Well, it's now a bit more than 3 months I think, and I am still waiting. SO DONT BELIEVE THEM. Go to a shop and sign the contact there.