DK
Dricus K
1 reviews | Active since Jan 2013
11 Aug 2022, 14:13
NEVER UPGRADE CONTRACT VIA VODACOM CALL CENTRE
Worst network ever to upgrade. Sold me a upgrade with an Voucher of R7500 which I was supposed to receive 2 weeks later. Only found out afterwards that new contract had to be in place for 3 months. Still tried to claim the voucher which I never recieved. Phoned Vodacom and spoke to numerous consultants for an hour. Could not resolve NEVER UPGRADE VIA A CALL CENTRE
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Vodacom's replyOfficial
12 Aug 2022, 09:20 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Aug 2022, 09:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team