1 reviews | Active since Jul 2011
Never try to port to Vodacome
Never try to port to Vodacom. You will only be dissapointed. We have other contracts with Vodacom and wanted to port our number to Vodacom so that we can use that Number. Nathi at Cresta ported the number, then told us it is not possible. I then asked him to cancell the porting and we would relook. when one of the contracts came to an end we could then process the port then. He then told me port request will delete itself. What he didnt tell me is that I will not be able to port to any other network for the next 60 days. So due to Vodacom not being able to meet our request we wanted to port to another network. The number of *** I hold on for more than an hour with no answer. then I phone customer care and I wait another 20 mins. and then I get cut off my the lovley assistant before I can complete my reqyest. have now signed up with my new provider, and I am not able to get hold of anyone at Vodacom to help me cancell a REQUEST that was not an AUTHORISATION to \Block"my number. I hope vodacom is going to refund me money wasted due to their incompetence. <br> My current provider said you must cancel the request. i hope that by the time I call again there will be an agent avail"""
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
