Never trust Vodacom with contracts, they have friends opening *****ulent accounts and keep staff who commit *****

***** Case Unresolved

I dont understand how Vodacom continues to take my money after they told me my submitted affidavit supporting the *****ulent account opened in my name will clear the matter.

I reported 1st week of April after being charged almost double that something is not right. Vodacom confirmed they allowed someone to open a new account and take a laptop with data using just my ID number and an ID that does not match mine nor my signature.

Funny part is the consultant who did that is still employed. Someone is still using a laptop and getting nice free data while I continue to be ****** by Vodacom. I was due for an upgrade. You can keep your contract upgrade. Just pay me back my money and keep your contract, keep your number Im going back to a better and more responsive network, MTN!

Your store people give me email addresses instead of helping me follow up, maybe employ machines because like your company, they dont care. Its not their hard earned money. Its mine being ****** every month right....