EB
Etienne B
1 reviews | Active since Jun 2019
09 Dec 2020, 11:19
Never Trust Vodacom
Useless company.I ordered a Polaroid smar****ch through their vodabucks store last week Monday on 01/12/2020 I get a message afterwards stating that the goods will be delivered 5-7 working days.Today is the seventh day amd I had to call them to find out what's happening,only to be told that there is no stock.Now I have to wait 7-10 working days for a refund.For a company that deals in communications they sure know nothing about it.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
09 Dec 2020, 14:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Dec 2020, 14:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team