DB
David B

1 reviews | Active since Aug 2018

12 Aug 2018, 12:26

Never trust or believe Vodacom - they promise, lie and refuse to pay back if they owe you money.

Vodacom refuse to pay back money they acknowledge they owe me. On 6 June 2018 Vodacom promised to pay me back over R25,000 within 1 week after I complained about data roaming charges. I'm still waiting, having escalated it a number of times. Be careful of them they are *****s and *******.

0
Replies (1)
Vodacom
Vodacom's reply12 Aug 2018, 13:48
Official

Dear Customer

Thank you for making us aware of your complaint.

A consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will NOT contact you via Whatsapp to request your personal details

Regards

Vodacom Consumer Website Team